Shipping/Order Status

When can I get products that are out of stock?

We try our best to replenish stock as quickly as possible. Here’s what you can do in the meantime: Sign up for an email alert by going to the specific product page and clicking the “Notify Me” button. When that must-have item is back in action, you’ll be the first to know.

How do I qualify for free shipping?

For domestic orders, Cheysthetics offers FREE U.S. Standard Ground Shipping on orders over $50.

How can I find the status of my order?

Find the status of a particular order and view your Order History on the Order Status tracking page under MY ACCOUNT. Please note that the Order History will not be updated until the product(s) have shipped.


How do I make a return?

Easy! Just check out our return policy.

Returning Defective /Wrong Items

For domestic orders, please send the defective or incorrect item(s) back to us, using the free return process. Once we receive the returned item(s), we will gladly send you a replacement. Be sure to use the return form included in your original packaging.

Does Cheysthetics accept exchanges?

We do not offer exchanges at this time. However, if you’re unhappy with one of our products, please review the return policy.

Product Related

Does Cheysthetics test on animals?

Absolutely not. We are a cruelty-free brand. We never and will never test our products or ingredients on animals.

Are Cheysthetics products vegan?

Cheysthetis is cruelty-free brand. We never and will never test our products or ingredients on animals. Although some of our products are free of animal byproducts, Cheysthetics is not considered a complete vegan line: A handful of our products may contain ingredients of animal origin, such as beeswax.


What forms of payment does Cheysthetics accept?

We currently accept all major credit cards (American Express, Discover, MasterCard, and Visa), PayPal, Apple Pay, Shop Pay, Google Pay

What are the official social handles for Cheysthetics?

Instagram: @Cheysthetics